Surat Supplier is committed to maintaining a long-lasting relationship with our customers by providing them with Refund, Return, and Exchange Services.

If the Customer Received an Item in Damaged Condition / Manufacturing Defect / Wrong Item Delivered, please mail us at with your order number and a couple of pictures of the damaged product within 24-48 Hours of delivery. We are only accepting returns for Manufacturing Damaged Pieces within 2 Days of delivery. 

*Damaged Condition / Manufacturing Defect / Wrong Item Delivered

  • Return requests are to be placed within 2 Days of product delivery By reaching out to Agent.
  • If you're facing any Difficulties in requesting a Refund or Return you can either contact us on our care number +917777918799 between 10:00 AM to 7:00 PM, 6 days a week, or mail us at
  • In case of return, you'll get a full refund via the payment link we'll share with you. You can redeem your refund either with UPI or Netbanking.
  • You'll Receive Refund Within 24 hours after the Return Product Reaches our Warehouse. 


Color and Description Discrepancy

The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details, and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online.